Loreto Sites Support
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Common support questions
22 answers
Where do I edit pages and website content?
Open the site editor to choose a page, select a section, and update its text, links, icons, and media.
How do I preview changes before publishing?
Use the draft preview to check mobile, tablet, and desktop layouts without changing the live website.
How do I change colors, typography, and design?
Design settings control the site theme, colors, typography, button style, and other shared appearance choices.
Where do I update Mass and service times?
Use the dedicated Mass times tool so schedules stay consistent anywhere they appear across the site.
How do I upload and manage bulletins?
Upload bulletin PDFs, review extracted suggestions, and manage the bulletin archive from the Bulletins tool.
How do I add or update events?
Use Events to create upcoming parish or school events and control which ones appear publicly.
How do I build forms and view responses?
Use Forms to create fields, route notifications, pause forms, and review submissions.
Where do I manage photos, logos, and files?
Use Photos to review uploaded media, documents, logos, and reusable site assets.
How do I update church locations and addresses?
Locations stores public addresses, maps, and location details used throughout the site.
How do I update the giving or donation link?
Use Giving to keep the parish donation destination consistent wherever giving appears.
How do I publish an announcement?
Announcements controls timely notices that can appear prominently across the website.
How do I add the parish school website link?
School link stores the external school destination so visitors can find it without creating a separate school site.
How do I connect or redirect a domain?
Manage the imported address, connect additional domains, choose a primary domain, and redirect other addresses to the same site.
Why is my domain still pending?
Domain setup shows required DNS records, connection checks, SSL status, and provider-specific instructions.
What must be complete before I publish?
The publish screen lists any missing requirements and keeps publishing disabled until the required site data is ready.
Will publishing replace my current live site safely?
Publishing creates a version first. The previous live site remains available until the new deployment succeeds.
How do I recover an earlier version?
Review saved draft and published versions, compare changes, and restore a safe earlier version.
Who can make changes to the website?
Review clergy, staff, editors, invitations, and permissions for this site.
Where do I manage billing and my plan?
Review the current plan, billing status, invoices, and available account actions.
Where can I see website analytics?
Analytics provides available site activity and performance information for the current website.
Where do I manage connected services?
Integrations lists supported external services and their current connection status.
Where are the general site settings?
Site settings contains shared configuration such as design, search, metadata, and other website-wide options.